Privacy Policy

Last updated: August 11, 2026

1. Scope of This Policy

This Privacy Policy applies to the Nvaio Internet Solution website and related services operated under the Nvaio Internet Solution brand, powered by BALAJI ENTERPRISES, except where a separate privacy notice is provided for a particular service.

2. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Name and contact details, such as phone number and email address.
• Account and service information required to provide hosting, domain, VPS or related services.
• Messages, support requests and other information you voluntarily submit through forms or support channels.
• Billing and transaction-related information necessary to create invoices and process payments. Payment card or banking details may be handled directly by the applicable payment provider rather than stored by us.
• Technical information such as IP address, browser type, device information, pages visited and approximate usage information when collected through normal website technologies.

3. How We Use Information

Information may be used to provide, operate and improve our services and to communicate with customers.

• Create and manage customer accounts.
• Provide hosting, domain, WordPress, VPS and related services.
• Measure bandwidth usage and prepare usage-based invoices where applicable.
• Respond to support requests and customer enquiries.
• Maintain website and service security, prevent abuse and troubleshoot technical issues.
• Improve website performance, products and customer experience.
• Send service-related communications and, where permitted and appropriate, promotional communications.
• Comply with legal, tax, regulatory or law-enforcement requirements.

4. Billing & Payment Information

Payment information may be processed by third-party payment providers. Customers should review the privacy policy and terms of the payment provider used for a transaction.

5. Cookies & Similar Technologies

The website may use cookies or similar technologies for essential functionality, security, preferences, analytics or performance. The exact cookies used depend on the technologies connected to the live website.

You can generally control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. When We May Share Information

We do not intend to sell customer personal information as a standalone product. Information may be shared where reasonably necessary to operate the service, including with:

• Hosting, infrastructure, domain, email, analytics, security and technical service providers.
• Payment processors and financial service providers for transactions.
• Professional advisers or service providers where necessary for legitimate business purposes.
• Government authorities, regulators or law-enforcement bodies where legally required or reasonably necessary to protect rights, safety or security.

7. Data Security

Reasonable technical and organizational measures should be used to protect information against unauthorized access, alteration, disclosure or destruction. However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, meet legal obligations and protect legitimate business interests.

9. Your Choices & Requests

You may contact us to ask about personal information associated with your account, request corrections to inaccurate information, or raise privacy-related questions, subject to applicable law and reasonable verification requirements.

You may also opt out of non-essential promotional communications where an opt-out mechanism is provided. Service and transactional messages may still be sent when necessary to operate your account or provide services.

10. Children's Privacy

Our services are intended for users who can legally enter into applicable service agreements. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, legal requirements or data practices change. The latest version published on this page will apply to future use of the website, subject to applicable law.

12. Contact Us