(1) The 7 day money back guarantee is only applicable for first-time signups. Second time and subsequent sign-ups are not eligible for the same. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

(2) Nvaio Does not issue any refund for domain orders under any circumstances

(3) Nvaio Does not issue any refund for Combo Plan orders or If any coupon code or Promo availed Purchase Products under any circumstances

(4) Service Charges & Processing fee for Refund within the refund claim period - (Web Hosting - 20% of Paid Amount) (Reseller Hosting - 25% of Paid Amount) (Cloud Hosting - 25% of Paid Amount) (Dedicated Servers - 25% of Paid Amount)

(5) Incase of refund claimed within 7 Days of purchase the processing time to refund to bank account (reverse) could take a minimum period of 20 to 45 days

(6) The 7 Days money back guarantee is provided on Budget hosting, Business Hosting, Cloud hosting Only

(7) The refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s). There will be no refunds issued in case the web hosting account was involved in violation of our terms of service or any kind of illegal or system resources over-usages or after 7 days period or beyond coverage of our refund policy as noted here.

(8) The refund is not applicable on renewal of service or renewal invoice.

(9) The refund request placed after 7 days will not be processed and you will not be eligible for any refund.